Welcome to the Smartdesc March newsletter. Lots of organisations are asking us about how they can move their telephony into Microsoft Teams and refresh their internet connectivity ahead of the traditional phone network switch off in 2025, so we’ve compiled the following resources for you: A non-technical guide on how to move telephony into Teams, and…
Big changes are afoot in the world of internet connectivity, and telephony, across the sector. Traditional copper phone lines in the UK are being switched off forever in 2025, meaning your organisation may need to switch its internet connection(s). The COVID-19 pandemic already transformed how businesses use telephones; across the country plastic desk phones gathered…
Welcome to the Smartdesc February newsletter. This month we focus on how charities can protect themselves against phishing attacks and offer the following resources: Guides on common charity cyber attacks and measures you can take to prevent them Phishing Simulation Service and Cyber Security e-Learning, tailored to charities Further resources from EasyDMARC and Charity Finance Resources…
Welcome to the Smartdesc January newsletter. We are NCVO-approved IT experts specialising in the charity sector, enabling nonprofits to achieve more with technology and modern ways of working. This month we focus on how charities can be more cyber secure and offer the following resources: A framework on how to prepare should you ever experience…
Welcome to the Smartdesc December newsletter. We are NCVO-approved IT experts specialising in the charity sector, enabling nonprofits to achieve more with technology and modern ways of working. This month we focus on how charities can simplify and consolidate their IT infrastructure, reduce costs and use technology to enable better hybrid working. We recently migrated the national…
Challenge The 2022 Charity Digital Skills Report underlined the significant increase in adoption of cloud services that the nonprofit sector has seen in the last 2 years. As a result of the pandemic, 82% of charities see digital as a much greater priority, and 83% have begun offering new online services during this period. This…
According to our partners at the NCVO, charities are at the front line of the cost of living crisis. Supporters are reducing their giving as they control their personal finances, whilst demand for charitable services goes up and inflation increases the costs of running those services. The NCVO are offering support and resources to their…
Microsoft Azure is an incredibly powerful Infrastructure as a Service (IaaS) platform, but costs can quickly escalate if not carefully managed. “Out of the box” default configurations are often over-specified, storage over-provisioned, and backups are missing Surprisingly few organisations optimise their Azure configuration, make use of discounts, or regularly review their setup – meaning…
Welcome to the Smartdesc October newsletter! Smartdesc are NCVO-approved charity sector experts, supporting charities and Not for Profits to achieve more with their technology and modern ways of working. This month we focus on hybrid working, how to win the hearts and minds of your hybrid workforce, and the evolution of the IT department. Resources …
Many charities struggle with laborious processes, pulling data between systems, and manipulating in Excel; it’s time consuming and prone to human error. Process Automation is simple and cost-effective and Microsoft 365 tools are low cost or free. In this case study we talk through how low-cost automation tools that are included in Microsoft 365 benefited…
