Our Story

IT Services designed around what you need

We provide services that range from the Service Desk to the higher level view of strategy and planning for the longer term. So our team need to be experienced in all aspects of IT and how it supports, promotes and enables organisations.

The History of Smartdesc

Smartdesc was formed in August 2011 as a response to frustrations about the lack of customer care that seemed to exist in the IT Services industry. We wanted to provide something different that meant lower over-heads and higher levels of support, customer care and expectation.

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Our success

Our clients agree with our approach and we have experienced fast growth, 100% client retention and excellent feedback ever since. Naturally our success has lead to expansion through referrals and Smartdesc became a Ltd company in August 2012.  Going on to work with an ever growing number of organisations.

Our Team

Our team are carefully chosen for their ability, attitude, communication skills and experience. You receive exceptional support through the effort, integrity and honesty from the Smartdesc team.

Just being highly technically qualified is not enough; each of our team members must able to talk both in technical and more importantly, layman’s terms.  This means they can integrate and work as part of your team where needed, but also be the expert and ‘go-to’ person where more technical discussion is required.