Smartdesc was founded by Chris Cranie and Adam Monks in 2011, in response to feedback from charities and non-profit organisations about the varying levels of service they were receiving from their outsourced IT providers.
Chris and Adam developed a service to go above and beyond service expectations. Their vision was to offer charities and not for profit organisations high levels of IT support and customer care, whilst keeping overheads low to enable cost-savings to be passed onto customers at every opportunity.
Our Approach
The approach was extremely successful and in August 2012, Smartdesc became a Limited Company. Smartdesc has built a dedicated Charity IT team and the company has experienced exceptionally high levels of client retention and excellent feedback ever since.
Over the years, Smartdesc has become a highly successful Managed IT Services provider (MSP), working with many charities, including some large, national organisations. Smartdesc is now a widely recognised and respected company providing IT Services to the charity and non-profit sectors.
