Smartdesc was founded by Chris Cranie and Adam Monks in 2011, in response to feedback from organisations about the varying levels of service they were receiving from their outsourced IT companies.
Chris and Adam developed a service to go above and beyond service expectations. Their vision was to offer small businesses and not for profit organisations high levels of IT support and customer care, whilst keeping overheads low to enable cost-savings to be passed onto customers at every opportunity.
The approach was extremely successful and in August 2012, Smartdesc became a Limited Company. Smartdesc has built a dedicated team and the company has experienced 100% client retention and excellent feedback ever since.
Over the years, Smartdesc has become a highly successful Managed IT Services provider (MSP) and is now a widely recognised and respected company providing IT Services to both the Not for Profit and Small Business sectors.
Led by innovation, the sustainable and managed growth that has been achieved has been through dedication to our ten core values;
Maintain good profitability, to facilitate investment in staff, products and services.
Maximise innovation and efficiency, both internally and for our customers.
Be socially and environmentally responsible, with customer and investment choices.