“The Smartdesc team have only been working with Hampden for a short time but have already made a hugely positive impact on IT provision across the Group. A new IT strategy is already in place which is being driven forwards and there has been a vast improvement to MI reporting.”
Matt Brand, Group Operations Manager, Hampden
Our Virtual IT Directors take ultimate accountability for the IT function at the organisations they represent, and are happy to report to Exec level.
Our IT Managers implement and track KPIs using our IT Health Scorecard framework, which we have developed over 10 years of working in this model to maximise your return on investment and ensuring IT is kept in a healthy state, backed up with Management Information to track risks and priorities in non-technical language.
The service is flexible by design; typically the first few months may need more time to set up or improve processes or systems, then it can scale back to a lower number of days to ensure the service is always at the right level and cost.
