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IT STRATEGY

Co-managed IT Services from Smartdesc

Smart-sourcing – the flexible resourcing model for hybrid IT teams

The resource structure of IT departments traditionally falls under in-house or non-profit IT outsourcing. Both these models come with many advantages and some significant downsides.

Smartdesc - Non-profits IT Outsourcing Services

At Smartdesc, one of our core values is our relentless commitment to solutions that deliver the very best outcomes for our customers. This belief has led us to develop an approach to resourcing which, year upon year, has helped us become extremely successful in building a pipeline of skilled, experienced team members delivering high quality IT services for our clients.

We call this flexible resourcing model ‘Smart Sourcing’; it combines the organisational knowledge, trust and commitment of our customer’s own internal staff members with the depth of experience, skills and expertise of our own highly skilled IT professionals.

We manage this hybrid team as one integrated unit, working towards the same goals and supported by the same manager day to day. Smartdesc staff will often be on site with you for all or part of the week, working alongside their in-house colleagues sharing ideas and best practices. The model is often so successful that business staff see Smartdesc team members as part of their own organisation, building trust and rapport where “old school” outsourcing can so often be treated with scepticism.

Key benefits of Non-profit IT Outsourcing using Smartdesc Smart Sourcing include:

Smartdesc provides flexible on-site and remote IT engineers, IT Managers, 3rd Line & Project Engineers, Information Governance Officers, CSOs and Heads of IT to charities including WaterAid, Mind, Terrence Higgins Trust, Teenage Cancer Trust, Refugee Action, Mental Health Matters and more.

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