Smartdesc provide a full Managed IT Infrastructure service, delivered as a turn-key, fixed cost solution.
The day-to-day management and maintenance of IT Infrastructure is time-consuming, repetitive and often takes resources away from in house IT teams at the expense of continual service improvement. Our managed IT Infrastructure service removes the burden and allows your team to focus on more proactive tasks.
Our team will take responsibility for your infrastructure health and maintenance – cloud, on-prem and hybrid – and provide KPI reporting on overall health, risks and backups.
“Trust and confidence has been the greatest value provided overall by Smartdesc. We trust their advice, and if they say they will do something, we have the confidence that they will do it.”
Paul Ward, Chief Operating Officer, Mind
Our IT Infrastructure team take ultimate accountability for the day-to-day management and operation of the infrastructure function at large charities such as WaterAid, Mind, YMCA, Teenage Cancer Trust, Terrence Higgins and many more.
Our IT Health Scorecard Framework – developed over 10+ years of managing charities IT infrastructure – ensures IT health is tracked continuously using KPIs and Executive Reporting, backed up with Management Information to track risks and priorities in non-technical language.
We work alongside internal IT colleagues in a hybrid blended model, or as 100% outsourced service providers. The Managed IT Infrastructure service is designed bespoke and tailored to your organisation, with the flexibility to adapt and shift over time as the needs of your organisation evolves.
