Charity Technology Roundtable – Inflation and increasing IT costs – Summary

Expertise, Hybrid Working, Internet & Connectivity, IT costs, IT Strategy, Microsoft, Recruitment & retention, Resources, Security

Last week we hosted the first of our Quarterly Charity Technology Roundtables, with Microsoft Tech for Social Impact and Charity Finance Group. In this blog, we summarise our discussion on managing IT budgets, staff retention, and measuring the value of IT, and provide information about our upcoming events. Recruitment & retention Colleagues were aligned that…

Reduce your communications costs and improve user experience

Expertise, Hybrid Working, Internet & Connectivity, IT costs, Microsoft, Office 365, Remote working, Resources, Telephony

Welcome to the Smartdesc March newsletter. Lots of organisations are asking us about how they can move their telephony into Microsoft Teams and refresh their internet connectivity ahead of the traditional phone network switch off in 2025, so we’ve compiled the following resources for you: A non-technical guide on how to move telephony into Teams, and…

Let’s talk about Internet and Telephony

Expertise, Hybrid Working, Internet & Connectivity, IT Strategy, Microsoft, Resources, Security, Telephony

Big changes are afoot in the world of internet connectivity, and telephony, across the sector. Traditional copper phone lines in the UK are being switched off forever in 2025, meaning your organisation may need to switch its internet connection(s). The COVID-19 pandemic already transformed how businesses use telephones; across the country plastic desk phones gathered…