Welcome to the Smartdesc April newsletter. This month, we are excited to host a webinar on 20 May on the key findings from our Charity Tech Leaders Report 2025 alongside Charity IT Leaders, with the report due to launch mid May. We also feature our Charity Summer Social, highlights from Microsoft’s Global Nonprofit Leaders Summit, and…
Welcome to the Smartdesc March newsletter. We are nonprofit IT specialists who enable organisations to deliver more through better use of technology. This month, we are excited to share details of our Charity Leaders Summer Social on Thursday 5 June at Microsoft London. This is a brilliant opportunity to get to know charity peers in…
Welcome to the Smartdesc February newsletter. This month, we’re thrilled to launch our annual Charity Technology Leaders Survey – your opportunity to shape insights for technology leaders in the not-for-profit space, in partnership with Charity IT Leaders. We also feature a useful blog ahead of the PSTN switch off, upcoming charity IT roundtables with Microsoft, and…
Each year we conduct a Charity Technology Leaders survey to listen to sector leaders and understand their priorities around IT for the year ahead. We identify common themes and trends and share this back in the form of a report. You can read last year’s report here, or watch our LinkedIn Live video where we…
*Please note: this event has now reached full capacity* Do you want to take your charity’s IT strategy to the next level? Are there barriers currently holding your progress back? Join us on Thursday 24 April at Microsoft London for a roundtable discussion on how to accelerate your IT strategy. You will gain insights and…
Welcome to the Smartdesc January newsletter. At the start of a new year, we feature a useful blog on how to build your IT strategy without being a techie. We also share some exciting new services on offer as part of our partnership with Academia Technology Group, including full device lifecycle management, and cheaper, optimised…
Trustees’ Week earlier this month provided the perfect opportunity to reflect on where your organisation is with its IT strategy, and to look at ways in which IT can help staff to be more efficient and impactful. Building an IT strategy often poses a challenge, especially for charities that may not have an extensive…
Adopting a hybrid model of in-house and outsourced IT allows charities to address challenges with resourcing, removes significant HR overheads, accelerates IT strategy, and mitigates against staff frustration with IT support caused by unplanned absence and changing priorities. In this blog, we explain what co-managed support is, the benefits, and how to ensure you can…
We are excited to publish our Charity Technology Leaders Report 2024. From January to March 2024, we conducted our second annual survey of charity technology leaders to understand the sector’s priorities, risks, challenges and opportunities around IT. The report summarises the key findings for charity IT leaders, draws out the main themes and trends, and…
The charity technology sector has undergone significant changes in recent years. Shifts in working patterns, challenges with IT talent acquisition, the need for specialist skills in cyber security, and emerging tech like AI and Automation requires a rethink of IT Service Management (ITSM). We are partnering with the global leader in ITSM, ServiceNow, to help…
