Welcome to the Smartdesc April newsletter. This month, we are thrilled to present our 2024 Charity Technology Leaders Report, providing valuable IT insights in the nonprofit sector. Additionally, don’t miss out on the exciting events we have lined up with Microsoft and ServiceNow. Free charity IT resources Our 2024 Charity Technology Leaders Report is live!…
Welcome to the Smartdesc February newsletter. This month, we share guidance around Microsoft 365 Copilot and how to prepare at your organisation, including a blog, webinar and more. We also share our upcoming LinkedIn Live on how to reduce IT team workload with good ITSM. Free charity IT resources Microsoft have made Copilot for 365…
The charity technology sector has undergone significant changes in recent years. Shifts in working patterns, challenges with IT talent acquisition, the need for specialist skills in cyber security, and emerging tech like AI and Automation requires a rethink of IT Service Management (ITSM). We are partnering with the global leader in ITSM, ServiceNow, to help…
We are excited to be hosting a joint event, IT Service Management for Nonprofits: Reduce IT Workload on 15 May 2024 with ServiceNow.org and Microsoft Tech for Social Impact. Register below to hear from charity leaders from British Red Cross and WaterAid. We’ll share: Examples of best practice from other charities who have improved their…
