We are excited to publish our Charity Technology Leaders Report 2024. From January to March 2024, we conducted our second annual survey of charity technology leaders to understand the sector’s priorities, risks, challenges and opportunities around IT. The report summarises the key findings for charity IT leaders, draws out the main themes and trends, and…
As of February 2024, Gmail and Yahoo require bulk senders (e.g. marketing mass emails using tools like Mailchimp) to have a DMARC policy in their website domain. Emails must pass DMARC alignment and meet various standards. This change is aimed at improving email security and reducing spam, as per this guide. For charities, this means…
In the rapidly evolving landscape of telecommunications, there is a crucial date that charities should be aware of: the switch-off of the Public Switched Telephone Network (PSTN) in December 2025. This transition will mark a significant milestone in the journey towards fully digital communication infrastructures. After this date, all traditional copper phone lines will cease…
In 2023, the UK government published two reports that were important for the nonprofit sector – the NCSC’s Cyber Threat Report: UK Charity Sector, and the Cyber Security Breaches Survey. These reports share common themes around the importance of authentication, security updates, updating firewalls, and crucially, Cyber Essentials as a useful framework to help protect your…
As part of our commitment to the local and global environment, Smartdesc have been working in partnership with World Land Trust (WLT) to offset our unavoidable carbon emissions. We are proud to announce that we have been awarded their Carbon Balanced Certificate. So, what does this mean? Using the Carbon Calculator created by WLT, we…
The charity sector has undergone significant transformation in recent years, with digital acceleration, shifts in working models, and increasing pressure on internal IT resource acquisition and retention. This has necessitated a rethinking of IT Service Management (ITSM) within the sector. In this article, charity IT specialists, Smartdesc, and ServiceNow’s nonprofit team ServiceNow.org share their advice…
Data breaches are a serious threat in today’s digital age, especially for nonprofit organisations. While much attention is given to high-profile cyber attacks, internal staff members sometimes mishandle personal data in their care, creating a digital nightmare. One of the more common data breaches involves unauthorised access to databases containing sensitive service user information. These…
We are excited to announce that as of today, Microsoft have made Copilot for 365 available to all organisations, removing the minimum order requirement. What does this announcement mean for organisations like yours? Until now, Copilot for 365 was only available with a minimum order of 300 seats, a 3 year commitment and a waiting…
In today’s digital age, charities need to continually adapt to leverage technology for greater impact. The digital maturity of a nonprofit plays a pivotal role in enhancing operational efficiencies, expanding reach, giving them a competitive edge and ultimately fulfilling its mission. In this blog, we explore the five key stages of digital maturity for nonprofit…
When I learnt that women only make up 26% of the tech workforce, and that over half of women in tech leave the industry before the age of 35 citing ‘non-inclusive’ company culture as the reason behind this decision, it is clear why events like the Women in Tech Festival are so important. It is…
