Challenge Water Aid is an international charity that works to provide clean water and toilets to communities around the world. Like many charities, WaterAid were facing challenges in resourcing the IT Support function. Internal IT employees left the organisation, driven by the cost-of-living crisis, and the charity was unable to compete with corporate wages. This meant…
Teenage Cancer Trust is a cancer care and support charity for young people established in 1990. Their team includes office-based staff, volunteers, healthcare professionals and support teams for their NHS hospital units. Challenge Teenage Cancer Trust approached Smartdesc to find a solution to both their Incidents & Complaints and Expense Claiming processes. Their previous Incident…
ACEVO is the Association of Chief Executives of Voluntary Organisations. Together with their network, they inspire and support civil society leaders by providing connections, advocacy and skills. Their members include the leaders of small, community based groups, ambitious medium-sized organisations, and well known, well-loved national and international not-for-profits. ACEVO approached Smartdesc through a tender process…
Situation Mind required the IT Infrastructure to be totally transformed and needed a scalable, reliable and secure environment to be able to cope with the fast growth of the organisation, and increase in users by over 50%, in a short amount of time. A long journey began over 5 years to roll out a completely…
Volunteering Matters (VM) bring people together to overcome some of society’s most complex issues through the power of volunteering. They partner with communities to overcome adversity – tackling social isolation and loneliness, improving health, developing skills and opportunity and making sure young people can lead change. VM approached Smartdesc as they wanted to move away…
Missing People is the only charity in the UK which is dedicated to bringing missing children and adults back mtogether with their families. Missing People were looking for an external partner to review their approach to IT & Digital and establish a strategy aligned to the organisation’s ambitious five-year plan. Challenge Missing People required new…
The Hampden Group, a family-run company, over 40 years old, provides specialist insurance, investment and financial support services. It has grown to become the largest provider of Members’ Agency services in the Lloyd’s insurance market, managing in excess of £2.3 billion of client assets per year. Challenge With the organic growth of the company over…
Centre 404 is a charity that offers vital support services to people with learning disabilities, autism and their families across 7 London Boroughs. The charity brought Smartdesc on board to support and improve their IT estate. Challenge Centre 404 were using old, disjointed IT systems that needed overhauling and consolidating. This meant they were facing…
ACEVO is the Association of Chief Executives of Voluntary Organisations. Together with their network, they inspire and support civil society leaders by providing connections, advocacy and skills. ACEVO approached Smartdesc as they wanted to achieve the Cyber Essentials certification, to prove their commitment to best practice with cyber security. Challenge Cyber Essentials is a government-backed,…
Situation Mind, the National Charity, were running an on-premise server estate, associated IT Infrastructure and end user hardware that was reaching the end of its life. They were also undertaking a large office move to a modern workplace, located within the Cancer Research UK Head Office in Stratford. They asked Smartdesc to seize this opportunity…
