Welcome to the Smartdesc February newsletter. This month, we share guidance around Microsoft 365 Copilot and how to prepare at your organisation, including a blog, webinar and more. We also share our upcoming LinkedIn Live on how to reduce IT team workload with good ITSM. Free charity IT resources Microsoft have made Copilot for 365…
Now that Microsoft Copilot is available to all nonprofits, it’s a great time to look at how your organisation can pilot it. Click here to watch our webinar with Microsoft Tech for Social Impact, where we covered: A demo of what Microsoft Copilot is and how it can save your staff hours of manual work…
Join us on Thursday 11 July 2024 in London for our next quarterly Charity Technology Roundtable, alongside Microsoft Tech for Social Impact. Our roundtables provide a relaxed, safe space to meet your peers working at other large charities, share best practice and learn from other organisations. The topic of this roundtable will be cyber security.…
Would you like to get to know your charity tech peers in a friendly, relaxed setting at Microsoft’s London office? Join us on Thursday 13 June 2024 for drinks, nibbles and networking for charity leaders, in partnership with Microsoft Tech for Social Impact. We are thrilled to have Vicki Thornton – CFO at Age UK…
As part of our commitment to the local and global environment, Smartdesc have been working in partnership with World Land Trust (WLT) to offset our unavoidable carbon emissions. We are proud to announce that we have been awarded their Carbon Balanced Certificate. So, what does this mean? Using the Carbon Calculator created by WLT, we…
The charity technology sector has undergone significant changes in recent years. Shifts in working patterns, challenges with IT talent acquisition, the need for specialist skills in cyber security, and emerging tech like AI and Automation requires a rethink of IT Service Management (ITSM). We are partnering with the global leader in ITSM, ServiceNow, to help…
* PLEASE NOTE * – This event is now full and we are not taking any further registrations. We are excited to be hosting a joint event, IT Service Management for Nonprofits: Reduce IT Workload on 15 May 2024 with ServiceNow.org and Microsoft Tech for Social Impact. Register below to hear from charity leaders…
Join us on Thursday 18 April 2024 at Microsoft London for our next quarterly Charity Technology Roundtable, alongside Microsoft Tech for Social Impact. The topic of this roundtable will be Microsoft Copilot and how you can get ‘AI ready’ at your organisation. We will run through a demo of Copilot and discuss key areas such as:…
Welcome to the Smartdesc January newsletter. This month we share our annual Charity Leaders survey, advice on how you can use ITSM to improve your IT function, a guide on preventing data breaches, and more. Free charity IT resources Our annual Charity Technology Leaders survey is now live! Complete our survey to have your say on…
The charity sector has undergone significant transformation in recent years, with digital acceleration, shifts in working models, and increasing pressure on internal IT resource acquisition and retention. This has necessitated a rethinking of IT Service Management (ITSM) within the sector. In this article, charity IT specialists, Smartdesc, and ServiceNow’s nonprofit team ServiceNow.org share their advice…
