Continuous Service Improvements at Smartdesc – Charity IT Specialist Behind the scenes, the team at Smartdesc are always working on continual service improvements for our customers. Our roadmap outlines the next stages of our on-going drive and commitment to bring the very best to our charity customers and strategic partnerships: Smartdesc Continual Service Improvement Roadmap…
20th May 2021, London, UK, Smartdesc, a leading charity IT specialist, is proud to announce they are now Microsoft Gold Partners. This is the highest tier of the Microsoft partnership, and is testament to their breadth and depth of skills and qualifications earned through supporting so many charities and non-profits imagine, design and move to…
James Field, Customer Strategy Director at Smartdesc – Charity IT Specialist, discusses how we helped the team at Orbis design an IT Training Programme to equip their staff with a consistent baseline of IT skills, including How to plan IT training for all – doing a gap analysis Building a video training library – a…
Chris Cranie, Director and Co-Founder of Smartdesc shares his knowledge and best practice for charities and non-profits on how to create an IT budget, even if you aren’t an IT professional, as is so often the case at many non-profits. View the video here; Here’s the text version of the interview if you prefer to…
There has been an increase in the number of phishing emails recently and, in particular, personalised spam emails that look extremely convincing. It is important to stay vigilant even with emails that appear to be from someone you know. Here are a few tips on how to identify phishing emails: You will normally be…
Adam Monks, Co-Founder and Director at Smartdesc – Charity IT specialists – discusses how charities and non-profit organisations are planning their communications technology to support a blend of office-based and home-based workers. View the full interview: Or read the following summary: What technologies have worked well during lockdown? Teams, Zoom and online project management…
There is no doubt that the year 2020 put many charities on a steep learning curve with a fast shift to remote working, cloud services and delivery of digital services. The way that organisations adapted was remarkable, and although the challenges are continuing in 2021, now is also a good time to reassess how IT…
Smartdesc remain open and fully operational despite the new national lockdown. If you would like any help, support or advice on how IT and Digital can better enable your day to day functions, please contact us. We can conduct site visits for urgent matters subject to the usual COVID secure guidelines and standards, and our…
IT outsourcing can help charities simplify their IT operations, cut costs and improve their service levels. As with all change projects, the execution is as important as the design. However, outsourcing IT comes with its own set of risks; choosing the right partner is not just about reputation, but also about whether they are the…
Smartdesc will continue to be open and operating as normal despite the second lockdown beginning this Thursday, 5th November. Where site visits are deemed absolutely critical (due to an issue, outage etc.) we can still fulfil these, as long as workplaces follow the COVID-19 secure guidelines. Smartdesc staff will conduct a short risk assessment before…
