Accreditations
Accreditations
One in every two emails is spam! Every day people receive spam emails but this doesn’t even touch the surface when it comes to the big picture of email security. Spam currently accounts for every other email sent, that’s 50% of all emails and current numbers are the lowest that they have been in a…
Procurement and Asset Lifecycle Management by Smartdesc The procurement and Asset Lifecycle Management can be a minefield, and a never-ending overhead to keep on top of. As a leading provider of infrastructure Design & Optimisation for Charities including IT procurement services to the not-for-profit sector, Smartdesc holds strategic relationships with the world’s leading IT vendors…
Data Protection and GDPR Training for Charities & Not For Profit Organisations The Information Commissioner’s Office (ICO) recommend that all organisations undertake regular training for all staff on Cyber Security and Data Protection including Data Protection and GDPR Training. Yet the quality of training content in the marketplace is often poor quality, or lacks any…
We appreciate that calling the IT Helpdesk usually means your day job is on pause. We make it our mission to help you quickly, with empathy and patience because we are your IT Department. Our IT Support for charities team are trained in ITIL best practice, and comfortable dealing with staff who have varied or…
An information breach and non-compliance can be the largest challenge for any organisation of any size. IT security is central to everything we do at Smartdesc, and we focus on being proactive by implementing effective controls to manage the ever-increasing number of cyber threats. The Smartdesc Secure service is a holistic package that covers all…
Infrastructure Design & Optimisation for Charities & Nonprofits Organisations Infrastructure design and optimisation is a key consideration for Charirties and non profits. With constant pressure on IT team resources, and often limited budgets, maintaining an effective service for users alongside the evolving demands of security, environmental and regulatory pressures, can be enough on its own.…
If an IT system is not deployed correctly, the performance will be compromised as well as the performance of other systems depending on it. Removing the risk from a project is imperative, which is why Smartdesc provide a thorough, expert process, from the initial design stage through to test phase and final implementation. A successful…
Smartdesc has created an IT Manager service that provides an organisation with immediate help from an IT professional who has years of experience and who can; Work to an agreed Service Improvement Plan Transform your IT department Implement clear and measurable ITIL processes Implement quantifiable resource management strategies Implement measurable KPI’s (key performance indicators) and…
Charity IT Leadership Service from Smartdesc Many organisations approach us because they lack the in-house expertise or experience of an IT leader. Some have no ICT Strategy whatsoever, others may lack confidence that IT is heading in the right direction or representing value for money; most find it difficult to manage in-house IT staff who…