IT for Charities

Smartdesc’s roots are firmly planted in Charity IT. Both our founding directors’ careers have been within the charity IT space, and between our leadership team we have over 70 years of experience delivering high quality IT services to charities, social enterprises and NGOs.

Almost all of our customers are charities and non-profit organisations, and we spare no effort in ensuring that their Charity IT systems are the most efficient and cost effective they can be, leaving them with greater resources for their front line services.

We have a deep and passionate understanding of the unique challenges – and benefits – that delivering fit for purpose, secure and resilient Charity IT systems within the Third Sector. This extends to ensuring our clients always realise the maximum benefits from donation or charity discount schemes from Microsoft, Adobe, HP etc. that their organisation status entitles them to.

Everything we do at Smartdesc places emphasis on establishing proactive partnerships with our customers. We are not just an IT supplier with a break/fix IT helpdesk – we are a trustworthy and reliable charity IT technology partner. Most of our clients look to us to help them develop and implement their IT Strategy. We run many charity IT functions as if we are part of their staff base, acting as Charity IT Managers and Virtual IT Directors embedded in the organisation, giving them specialist skills and experience where a full time in house role would not be affordable.

Our focus is not to dilute our expertise by working across multiple sectors. Instead, by focusing on Charity IT Service Management, IT Security, Governance, Support, and Project delivery, Smartdesc continually works to deliver successful charity IT solutions for customers, often with limited budgets.

We believe that technology should bring organisations closer together, and our depth of experience in the charity IT enables us to share best practices, lessons learned and innovation across all our clients – benefitting from our diverse pool of knowledge of the charity and non-profit sector.

We always offer a reduced fee structure and special pricing for all charities, non-profit organisations and community groups.

Customer Quote: 

“Working with the Smartdesc team has been amazing and the team have gone above and beyond with the service provided so far.  Thank you for all your help and keep up the great level of service!”    Sarah Eastwood, Orbis

Cost Control

In our experience, it can be difficult to quantify your IT costs in terms of benefit to your organisation, especially if you’re experiencing some frustration. We’ll review your IT costs and infrastructure to enable you to gain more control. We’ll help you get to a position where you’re more confident and clear about what you’re paying for, why and where changes can be made.

For more information about our Charity IT Audit & Review click here.

Communication

The right charity IT solution will enable you to spend less on travel – both time and money – allowing you to focus on what’s important. Using face to face video and collaboration tools like Sharepoint and Teams through Microsoft Office 365, you and your team will literally see the immediate benefits.

Smartdesc has been implementing Remote Working for charities for many years and offer a Charity Remote Working Health-Check for any organisation who needs to check on their current work from home strategy.

Insight

Knowledge provides power; to gain more control, understanding and to make necessary changes. We’ll work with you to gain a clear picture of how your IT infrastructure is working, what IT frustrations may be caused by, and where changes can be made to make it work better for you.

Charity IT Support

Everyone needs to feel supported and we understand the peace of mind a good IT Helpdesk or a robust IT Strategy can bring. There is a plan for business continuity should you need it and having the right expertise on your side can make all the difference.

Smartdesc; value in experience

Smartdesc is an NCVO Trusted Supplier and ACEVO Premium Partner.  We are also the ACEVO Trusted IT Supplier.  View a recent Case Study – ACEVO – Remote Working with Microsoft 365.

When it comes to Charity IT, Smartdesc are responsible for over 4000 end users across a wide range of charities and not for profit organisations including;