Managed IT Infrastructure Services from Smartdesc
Take the headache out of IT Infrastructure Management
Our team will take responsibility for your infrastructure health and maintenance – cloud, on-prem and hybrid – and provide KPI reporting on overall health, risks and backups.
- Free up IT team members for proactive work that improves motivation and retention
- Visibility and accountability of your infrastructure health, backups and security – peace of mind
- Align to best practice, and uncover cost savings through proactive optimisation
- Enterprise grade monitoring and alerting included, ensuring problems are addressed before they create incidents
- Backup monitoring and intervention included
- Patching servers and workstations included
- Azure best practice review included, to optimise your Microsoft estate
- Infrastructure resource planning & forecasting to avoid unexpected bottlenecks
- Right-size cloud resources – which can drastically reduce monthly spend
- Being accountable for the Cyber Security strategy, GDPR and Disaster Recovery / Business Continuity Plans
- Cloud (Azure, Citrix, 365) and On-Prem / DC fully supported
- Security review and recommendations included
Our team will take responsibility for your infrastructure health and maintenance – cloud, on-prem and hybrid – and provide KPI reporting on overall health, risks and backups.
- Free up IT team members for proactive work that improves motivation and retention
- Visibility and accountability of your infrastructure health, backups and security – peace of mind
- Align to best practice, and uncover cost savings through proactive optimisation
- Enterprise grade monitoring and alerting included, ensuring problems are addressed before they create incidents
- Backup monitoring and intervention included
- Patching servers and workstations included
- Azure best practice review included, to optimise your Microsoft estate
- Infrastructure resource planning & forecasting to avoid unexpected bottlenecks
- Right-size cloud resources – which can drastically reduce monthly spend
- Being accountable for the Cyber Security strategy, GDPR and Disaster Recovery / Business Continuity Plans
- Cloud (Azure, Citrix, 365) and On-Prem / DC fully supported
- Security review and recommendations included
“Trust and confidence has been the greatest value provided overall by Smartdesc. We trust their advice, and if they say they will do something, we have the confidence that they will do it.”
Paul Ward, Chief Operating Officer, Mind
- Free up IT team members for proactive work that improves motivation and retention
- Visibility and accountability of your infrastructure health, backups and security – peace of mind
- Align to best practice, and uncover cost savings through proactive optimisation
- Enterprise grade monitoring and alerting included, ensuring problems are addressed before they create incidents
- Backup monitoring and intervention included
- Patching servers and workstations included
- Azure best practice review included, to optimise your Microsoft estate
- Infrastructure resource planning & forecasting to avoid unexpected bottlenecks
Our IT Infrastructure team take ultimate accountability for the day-to-day management and operation of the infrastructure function at large charities such as WaterAid, Mind, YMCA, Teenage Cancer Trust, Terrence Higgins and many more.
Our IT Health Scorecard Framework – developed over 10+ years of managing charities IT infrastructure – ensures IT health is tracked continuously using KPIs and Executive Reporting, backed up with Management Information to track risks and priorities in non-technical language.
We work alongside internal IT colleagues in a hybrid blended model, or as 100% outsourced service providers. The Managed IT Infrastructure service is designed bespoke and tailored to your organisation, with the flexibility to adapt and shift over time as the needs of your organisation evolves.
