Support  0203 440 2444  | Enquiries  0203 440 2445

Further your mission

through better use of technology

Empower your charity

through better use of technology

Empower your charity

through better use of technology

Managed IT Services for Nonprofits

Managed IT Services for Nonprofits

IT Managed Service Provider for Nonprofits, Education, Charities & Public Sector

Smartdesc is an award-winning IT Managed Service Provider that builds strategic technology partnerships in close collaboration with our clients.

Part of Academia the Technology Group, our services are tailored to the needs of your organisation and are designed to accelerate your IT Strategy. We hold Tier 1 Status with Microsoft as Cloud Solution Providers for Modern Work, Azure and Security. As a group, we are also an Apple Authorised Reseller, Apple Education Specialist and Apple Service Provider, as well as holding Elite Partner status for Jamf and Platinum Reseller status for Adobe in the UK.

Smartdesc Community

Employee Choice: Why Technology Experience Is Now a CEO Issue

Employee Choice: Why Technology Experience Is Now a CEO Issue

In today’s competitive recruitment market, leaders understand they must focus on pay, progression and culture. Yet one of the most overlooked levers of retention and employee satisfaction is technology choice

Read More
Navigating Microsoft Licensing – Clarity in Complexity

Navigating Microsoft Licensing – Clarity in Complexity

Does Microsoft licensing give you a headache? Do you need help defining what licenses you have and what you need? Are you concerned about price increases and want to streamline

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Smartdesc & Acumen Forge Strategic SOC Partnership to Redefine Cyber Resilience

Smartdesc & Acumen Forge Strategic SOC Partnership to Redefine Cyber Resilience

In an era of relentless cyber evolution, proactive and precision-driven security is no longer optional for Businesses, Higher and Further Education — it’s essential. We're thrilled to announce a dynamic

Read More
Smartdesc Newsletter: Microsoft 365 Security Webinar, Collaboration for Good Event 2025 & More

Smartdesc Newsletter: Microsoft 365 Security Webinar, Collaboration for Good Event 2025 & More

Welcome to the Smartdesc August newsletter. This month, we share an upcoming security webinar around how you can secure your nonprofit using Microsoft 365 solutions.We also feature the 2025 Charity Digital

Read More

Customers

We partner with dozens of organisations including Mind, Shelter, YMCA, WWF and Terrence Higgins Trust to improve cyber security, deliver migrations and support end users.

Prioritising trusted, proactive partnerships, we share best practice, innovation and relentlessly go the extra mile to exceed expectations. We do this whilst keeping overheads low to enable cost-savings to be passed onto customers at every opportunity.

Our Services

Our broad range of IT services includes IT strategy, security & governance, IT support and helpdesk services, business processes, and infrastructure design & optimisation.

Smartdesc was built around the core principle of bringing IT strategy and leadership into organisations that lacked this expertise. Our IT leadership service delivers a bespoke blend of strategic and technical management to your team, solving problems at a fraction of the cost and overhead of recruiting in-house.

IT Strategy & Transformation

Review, plan and make long-term IT decisions that are aligned with your business goals.

IT Support & Service Desk

Friendly, professional IT support delivered in plain English for any device.

Cyber Security

Fit-for-purpose Cyber Security, Information Governance & GDPR services, training and Cyber Essentials.

Information Governance and Compliance

Ensuring ongoing compliance with UK Data Protection law, alignment with the GDPR Standards, and Data Protection Officer as a Service.

Azure and Microsoft 365 Management

Fully managed Microsoft Azure and Microsoft 365 infrastructure, aligned to industry best practice, by qualified Microsoft experts.

Infrastructure Design and Optimisation

Solution architecture, cost optimisation, licensing reviews, legacy systems strategy.

Partners

Accreditations

Why partner with us?

We are an IT managed service provider whose sole focus is working with non-profits, charities and the public sector.

We enable organisations to reach further by implementing more cost-effective, secure IT systems.

Our deep understanding of the third sector stretches back 12+ years. We hold three Microsoft Solutions Provider accreditations and are one of only two officially ACEVO-approved trusted suppliers for IT support.

4.8

average user feedback score for IT support since 2012

50

reduction in helpdesk tickets via IT/ cloud optimisations

75

charity customers

Smartdesc IT Managed Service provider - IT Manages Services
WORK WITH US

Driving Your Success Through Innovation and Expertise

Partnering with us means unlocking unparalleled technological advancements tailored to fuel your growth. At Outgrid, we’re dedicated to being your strategic partner in success

Working with Outgrid has been a game-changer for our business. Their solutions have significantly boosted our efficiency.

Michael Smith, CTO at LMN Enterprises.

Get in Touch

Speak to us today to find out how we can help consolidate, secure and optimise technology within your organisation.

Need urgent help? Call our support team at
0203 440 2444
or our enquiries team at
0203 440 2445

Get in Touch

Speak to us today to find out how we can help consolidate, secure and  optimise technology within your organisation.

Need urgent help? Call our support team at
0203 440 2444
or our enquiries team at
0203 440 2445

Smartdesc IT Managed Service provider

Get in Touch

Speak to us today to find out how we can help consolidate, secure and  optimise technology within your organisation.

Need urgent help? Call our support team at
0203 440 2444
or our enquiries team at
0203 440 2445

Smartdesc IT Managed Service provider
Contact Us
 

133 Whitechapel High Street, London E1 7QA

Support: 0203 440 2444
Enquiries: 0203 440 2445

Academia The Technology Group t/a Smartdesc (Academia Ltd) with company number 4771037, whose registered office is at 1 The Progression Centre, Mark Road, Hemel Hempstead, HP2 7DW | Services cover London and UK wide.

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