Passkeys Are Becoming the Default in Microsoft Entra ID – Why Charities Should Start Preparing Now
If you’ve ever had to reset a forgotten password on a Monday morning, chase a user for an MFA code or deal […]
Using AI Responsibly: A Guide for Businesses
Artificial Intelligence is transforming the modern workplace at an incredible pace. From automating repetitive admin tasks to improving collaboration and accelerating decision-making, […]
Data Protection Roundtable: Managing Risk in a Data-Driven World
Join Smartdesc for a focused roundtable bringing charity IT leaders together to exchange experiences, explore shared challenges and deepen their approach to […]
Turning Yesterday’s Technology into Tomorrow’s Value
Technology refreshes are a normal part of modern business. New devices improve security, increase productivity and help organisations stay competitive. But while […]
Smartdesc’s Continual Service Improvement Roadmap – Summer 2026
At Smartdesc, continual improvement is not a one-off project or an internal exercise. It is a core part of our ITIL-driven ethos […]
Team Smartdesc Conquers the National Three Peaks Challenge for Refuge
Last weekend, the Academia Group took on one of the UK’s toughest endurance events — the National Three Peaks Challenge — in […]
Cybersecurity Before Summer: Are Charities Ready?
For many nonprofits, summer brings a shift in rhythm. Volunteer availability changes and internal resources are often stretched thinner than usual. But […]
Data Protection Roundtable: Securing The Future of Data Protection for Social Impact
Join Smartdesc for a focused roundtable bringing charity IT leaders together to exchange experiences, explore shared challenges and deepen their approach to […]
Smart Tech, Safe Choices: Helping Nonprofits Stay Secure This Safer Internet Day
In a digital world that shifts a little more each day, staying safe online has become something we all need to think […]
Beyond the Deadline: Rethinking Your Windows Server 2016 Strategy
For many IT teams, Windows Server 2016 has been a dependable workhorse, quietly powering file shares, applications and core infrastructure for years. […]
The Secret Weapon Against Ransomware and Breaches: How Managed SOCs Keep Your Business Protected
Ransomware doesn’t send warnings or calendar invites. It works quietly in the background, which is why businesses and educational establishments need security […]
IT Service Management in the Third Sector
Welcome to the Smartdesc January newsletter. This month we share our annual Charity Leaders survey, advice on how you can use ITSM to […]