IT Leadership As A Service for Charities & Nonprofits
Many organisations approach us because they lack the in-house expertise or experience of an IT leader. Some have no IT Strategy, others may lack confidence that IT is heading in the right direction or representing value for money; most find it difficult to manage in-house IT staff who have very specialist skills.
Smartdesc’s fractional IT Leadership As a Service for Charities & Nonprofits delivers a bespoke blend of strategic and technical management to your team to solve these problems without the cost and overhead of recruiting in-house.
- Uncovering cost savings, reducing waste and driving efficiencies
- Sponsoring strategic and cross-team projects & programmes
- Managing people, hardware & assets – including your own in-house IT staff, outsourced Service Providers, or a hybrid of both
- Being accountable for the Cyber Security strategy, GDPR and Disaster Recovery / Business Continuity Plans
- Holding 3rd Party vendors to account, benchmarking costs and running tenders
- Owning the IT Budget, acting as the gatekeeper for all IT procurement
- Consulting, designing and co-authoring your ICT Strategy
- Focusing on the future: bringing innovation, automation, data analysis and business intelligence into the organisation
Our Virtual IT Directors take ultimate accountability for the IT function at the organisations they represent and provide your business with the IT Leadership it needs. They are happy and able to report to Exec level.
Our IT Managers implement and track KPIs using our IT Health Scorecard framework, which we have developed over 10 years of working in this model to maximise your return on investment and ensuring IT is kept in a healthy state, backed up with Management Information to track risks and priorities in non-technical language.
The service is flexible by design; typically the first few months may need more time to set up or improve processes or systems, then it can scale back to a lower number of days to ensure the service is always at the right level and cost.
“The Smartdesc team have only been working with Hampden for a short time but have already made a hugely positive impact on IT provision across the Group. A new IT strategy is already in place which is being driven forwards and there has been a vast improvement to MI reporting.”
Matt Brand, Group Operations Manager, Hampden
