Dropbox, a popular cloud storage service, has become an unexpected tool in the hands of cybercriminals. Malicious actors are leveraging the platform to distribute phishing emails, a tactic that is becoming increasingly difficult to defend against. How Does It Work? Traditionally, phishing emails contain malicious links or attachments which, when clicked or downloaded, can infect…
Trustees’ Week earlier this month provided the perfect opportunity to reflect on where your organisation is with its IT strategy, and to look at ways in which IT can help staff to be more efficient and impactful. Building an IT strategy often poses a challenge, especially for charities that may not have an extensive…
In today’s digital age, cyber security is more crucial than ever, especially for charities that may be seen as easy targets by cyber criminals. Although the technical aspects of cyber security can be daunting, focusing on a few key areas can significantly enhance your organisation’s security posture. Here are the top five areas charity leaders…
Welcome to the Smartdesc August newsletter. This month, we share how nonprofits are solving technology resourcing issues with a co-managed approach to IT, including a video case study from WaterAid setting out how they achieved it. Also don’t miss our free charity IT community events – webinars on Subject Access Requests and Microsoft Copilot for…
Subject Access Requests (SARs) can be sensitive, difficult and time-consuming, requiring specialist data protection knowledge. Dealing with SARs is a legal obligation with strict deadlines. They can be especially challenging for charities with limited resources and complex data environments. Join us on Tuesday 22 October at 11am, as we share practical advice on how to…
Welcome to the Smartdesc July newsletter. This month, we share our key takeaways from the insightful 2024 Charity Digital Skills Report. We also feature bespoke IT training, information on our friends Charity IT Leaders, and exciting networking and learning opportunities. Free charity IT resources Inconsistent IT skillsets often cause inefficiencies and a lack of confidence.…
Over 600 charities responded to this year’s Charity Digital Skills Report. The headline is that it has been “a year when tech use across the sector has evolved, yet overall digital progress remains static”. Leadership teams are listening. 80% of charities now view digital as an organisational priority. However, moving this priority into execution is a…
Welcome to the Smartdesc June newsletter. This month, we share a new video on how WaterAid tackled their IT resource challenges with a co-managed approach. We also feature a webinar with Charity IT Leaders, exciting events, free Microsoft Cloud Security assessments, and more. Free charity IT resources We are excited to release our video case…
With the flurry of recent news on cyber attacks, we provide a short summary of the big stories, and what areas charities can look at to address similar threats. Recent news stories Synnovis CEO confirms ransomware attack at London hospitals Reports suggest this was a traditional ransomware attack on a key supplier, Synnovis, within the…
Email communication, while convenient, often becomes the Achilles’ heel of data privacy. The misuse of ‘Carbon Copy’ (CC) and ‘Blind Carbon Copy’ (BCC) features in emails is a common cause of unintended data breaches. So, should we use CC, BCC, or neither? Let’s explore further. The Pitfalls of CC and BCC CC is a way to…
