CC, BCC or Neither?
Email communication, while convenient, often becomes the Achilles’ heel of data privacy. The misuse of ‘Carbon Copy’ (CC) and ‘Blind Carbon Copy’ […]
Smartdesc Newsletter: Charity Tech Leaders Report 2024, cyber training & exciting events
Welcome to the Smartdesc April newsletter. This month, we are thrilled to present our 2024 Charity Technology Leaders Report, providing valuable IT […]
Charity Technology Leaders Report 2024
We are excited to publish our Charity Technology Leaders Report 2024. From January to March 2024, we conducted our second annual survey […]
Why your charity needs to have DMARC in place soon
As of February 2024, Gmail and Yahoo require bulk senders (e.g. marketing mass emails using tools like Mailchimp) to have a DMARC […]
Smartdesc Newsletter: Risks of AI to charities, Teams Voice & ITSM
Welcome to the Smartdesc March newsletter. This month, we provide guidance around how charities can prepare for AI, and for the PTSN […]
The PSTN Switch-Off: Future proof your telephony with Microsoft Teams
In the rapidly evolving landscape of telecommunications, there is a crucial date that charities should be aware of: the switch-off of the […]
How to get Cyber Essentials certified
In 2023, the UK government published two reports that were important for the nonprofit sector – the NCSC’s Cyber Threat Report: UK […]
Get Ready for Microsoft 365 Copilot at your Charity
Welcome to the Smartdesc February newsletter. This month, we share guidance around Microsoft 365 Copilot and how to prepare at your organisation, […]
Smartdesc are Carbon Balanced!
[vc_row][vc_column width=”2/3″][vc_column_text]As part of our commitment to the local and global environment, Smartdesc have been working in partnership with World Land Trust […]
IT Service Management in the Third Sector
Welcome to the Smartdesc January newsletter. This month we share our annual Charity Leaders survey, advice on how you can use ITSM to […]
Reduce helpdesk workload & elevate your IT team with good ITSM
[vc_row][vc_column][vc_column_text]The charity sector has undergone significant transformation in recent years, with digital acceleration, shifts in working models, and increasing pressure on internal […]
Data breaches – the consequences of misusing personal data
[vc_row][vc_column][vc_column_text]Data breaches are a serious threat in today’s digital age, especially for nonprofit organisations. While much attention is given to high-profile cyber […]