IT Support
ACEVO
Smartdesc are proud to be an ACEVO Premium Partner, as well as their preferred IT services supplier.
Smartdesc has been sharing IT knowledge and expertise with the Charity & Non-Profit Sector for over 10 years.

As a charity and non-profit sector IT specialist, Smartdesc provides Strategy, Digital Transformation, Security and Data Protection services to charities, social enterprises and NGOs. Customers receive specialist IT support and guidance from our dedicated Smartdesc support team, Virtual IT Directors (vCIO’s), IT Managers, Security and Governance team and dedicated project managers.
Smartdesc has an immense amount of experience and understanding of the charity and non-profit sector and use the collective knowledge gained working with many different organisations to deliver valuable IT leadership. The work undertaken includes; running Digital Transformation programs such as Process Automation, CRM implementations, and helping organisations to implement agile, flexible working through Cloud and Microsoft 365 technologies.
ACEVO members receive the following:
Access to a FREE Consultation with one of the Smartdesc Virtual IT Directors (vCIO) and Lead Solutions Architect at Smartdesc – giving organisations the opportunity to discuss their current IT challenges and design a roadmap for their future IT strategy.
Cyber Essentials – an initial FREE Consultation to talk through the process of how to gain the Cyber Essentials and/or Cyber Essentials Plus Certification. Followed by an optional, discounted service which usually takes approximately 3 days to carry out a gap analysis and identify the tasks required to achieve compliance for this certification.
Charity Discount – a reduced fee structure and special pricing for charities, non-profit organisations, associations and community groups.
The team at Smartdesc are happy to chat through any IT challenges or questions ACEVO members may have.
0203 440 2445
Please quote that you are an ACEVO member.
Smartdesc – Key Services offered to ACEVO members
IT Strategy and Programme planning – including virtual IT Director / vCIO services
Digital Transformation review, planning and implementation
IT Security, Cyber Security, Cyber Resilience, CyberEssentials, ISO
IT Security and Cyber Awareness Training
Project Management & delivery
Cloud and Office 365 migrations and support
Information Governance and GDPR support
IT Support Service – our full IT helpdesk, or hybrid model alongside in-house teams, including proactive monthly IT performance reporting and quarterly strategic reviews
Implementing agile, flexible remote and mobile working solutions
Independent audit & review, with tailored best-practice recommendations & improvements