Digital Skills & IT Training from Smartdesc
The annual Charity Digital Skills report consistently highlights a lack of digital and IT skills as the biggest barrier to charities reducing manual or repetitive workloads.
This lack of confidence means many organisations are missing the opportunity to harness technology to run hybrid/agile workplaces more efficiently.
Our team deliver friendly, charity-tailored Digital Skills & IT training based on your staff “personas” – or job roles – that will equip your colleagues with a solid foundation of essential IT skills.
This is delivered using a bespoke blend of classroom / remote team training workshops, drop-in clinics, video “productivity hacks”, and even fully structured mandatory eLearning courses.
The content will be tailored to your staff base and cater for mixed IT abilities, and typically includes topics such as:
- eLearning via our dedicated charity Learning Management System – click here
- Bespoke Training Needs Analysis – find out more here
- Microsoft Teams: how to run effective online meetings, breakout rooms etc.
- Ransomware simulation: how would your organisation react?
- IT Security Awareness, Data Protection and GDPR training
- Microsoft Office, Microsoft 365, PowerPoint and Excel productivity tips and tricks
- Windows 10/11: tips, tricks and shortcuts to be more productive
- SharePoint & OneDrive: better ways to work efficiently inside and outside the office
- Policy-backed training, e.g. Remote or Lone Working, Bring Your Own Device, new joiner IT inductions
- All training can be delivered in-person, over Teams or Zoom, via Webinars or other Hybrid Events
