Training and accessibility assessments

Smartdesc are ISO27001 certified and GDPR compliant. All our staff undertake regular and mandatory Information Governance and Security Training, and we regularly simulate IT Security events such as a phishing attack or data breach, in order to check knowledge and understanding and keep staff focussed on IT Security at all times.

Our dedicated Information Governance team are responsible for these systems, and all our customer contracts have GDPR and Data Protection clauses.  This in-house capability means we are able to provide expert guidance for organisations wanting to evaluate their IT training needs and accessibility requirements.

Smartdesc is also a training provider, and we offer our own tailored Learning Management System (LMS) that provides a curated curriculum of training modules, as well as giving customers the flexibility to upload their own content, policies and procedures at no extra cost, and monitor staff uptake and consumption of the content through regular training compliance reports.

Typically we will undertake a short staff engagement activity to identify training gaps, consider support needs and provide an accessibility review to articulate what topics need to be addressed as part of a structured Training Plan.

Smartdesc are experts in the Microsoft Office Suite and Office 365; we will only use Smartdesc inhouse staff to deliver training and produce collateral.

We specialise in IT Security training – included in our Smartdesc Secure [link] managed Cyber Security product – which can be delivered via all of the above channels, to give your organisation the best possible defence against a security threat: having knowledgeable and security conscious staff.