One of the key differentiators between Smartdesc and other IT companies is how we manage IT in a proactive and strategic way. We work with most of our customers at their Executive and Board levels, facilitating the development and delivery of their IT Strategy as well as running the IT Service Delivery function as a whole.
Smartdesc adhere to IT best practice, ITIL v3 processes, and we are a Technology Centre of Excellence. To guarantee these services do not fall short, we bring each customer’s IT portfolio into a cohesive service framework called a Service Management Plan (SMP).